Sean Snowdon, Pisgah Pest Control's Chief Operations Officer, and Shawn White, Chief Executive Officer, attended the National Pest Management Association's legislative day event in Washington, D.C. this month. Mr. Snowdon serves as an at-large director for the North Carolina Pest Management Association for the western region of North Carolina. Mr. White serves on the recruitment and retention committee for the National Pest Management Association. Together with pest control industry leaders from across the United States, they met with senators and representatives in Congress and their staffs to discuss the importance of structural pest control and how they could best help us protect the health, property, and businesses we serve.
Carpenter bees pose a threat as they bore holes into sound wood and sometimes decaying wood. While this may not be problematic in a forest setting, it becomes a significant issue when the wood is utilized in constructing structures such as porches, decks, or entire houses. The presence of numerous holes in your porch, for example, is far from an ideal situation.
During late spring or early summer, carpenter bees lay eggs in the holes they drill, making this period critical for effective treatment. Larvae and pupae then develop within sealed cells throughout early summer, leading to adult bees emerging in late summer. These bees subsequently revisit the same tunnels for wintering during the winter months, and this pattern tends to escalate each year.
In the dynamic world of pest control, where trust and reliability are paramount, Pisgah Pest Control stands out as a beacon of integrity and commitment. At the heart of our business are four core values that serve as the guiding principles for every aspect of our operations. These values—Integrity, Honesty, 5 Star Service, and Be A Good Human Being—shape our company culture, influence decision-making, and define our commitment to excellence.
At Pisgah Pest Control, integrity is not just a buzzword; it's a way of life. We believe in doing the right thing, not because it's convenient or noticed, but because it's the foundation of trust. Our team is committed to maintaining the highest ethical standards, ensuring that our clients can rely on us to deliver consistent and reliable pest control services. Whether it's handling sensitive information, making decisions that impact our clients, or ensuring the safety of our team members, integrity is non-negotiable.
In an industry where transparency is key, honesty is our guiding light. We understand that facing pest issues can be stressful, and our clients deserve clear communication and honest assessments. Even when the truth may be difficult, we prioritize transparency. From explaining the scope of pest problems to providing accurate estimates and timelines, our commitment to honesty builds lasting relationships based on trust.
At Pisgah Pest Control, we don't settle for mediocrity; we strive for excellence in every service we provide. Our commitment to 5 Star Service begins the moment you reach out to us and continues until the completion of each pest control solution. From prompt and courteous customer service to thorough and effective pest control measures, we go above and beyond to exceed expectations. We believe in not just meeting but exceeding the standards, earning the trust and satisfaction of our clients.
Embedded within our cultural fabric is a commitment to our core purpose: "We are a family who values integrity, safety, and respect for the environment. Our well-trained team is committed to providing extraordinary service, earning customer satisfaction, and loyalty." This core purpose serves as a compass guiding us in our daily interactions, both within our team and in our relationships with clients. We believe that by embracing the principles of our core purpose, we not only create a positive work environment but also contribute to a healthier and more sustainable world. It is not just about delivering exceptional pest control services; it's about embodying values that extend beyond our business, making a meaningful impact on the lives we touch and the environment we safeguard.
As Pisgah Pest Control continues to grow and evolve, our core values remain the bedrock of our success. By upholding principles of integrity, honesty, 5 Star Service, and being a good human being, we strive to set new standards in the pest control industry. Our commitment to these values not only defines who we are but also ensures that our clients receive unparalleled service and trust us with their pest control needs. At Pisgah Pest Control, excellence isn't just a goal—it's a promise we live by every day.